Privacy policy

This policy explains how ProCleanPK handles information when you contact us about a cleaning service.

Information you may provide

When you call or message us, you may choose to share information such as your name, phone number, service address or area, preferred booking time, photos, and details about the item, property or space to be cleaned.

How we use information

We use the information you provide to answer questions, prepare a quote, confirm service availability, arrange a visit, deliver the booked service, and handle support or follow-up requests.

Website and device information

We do not intentionally use an online contact form or advertising and analytics cookies on this version of the website. Our hosting provider may process limited technical information, such as IP address and browser data, to deliver and secure the website.

WhatsApp and phone calls

If you contact us through WhatsApp or your telephone provider, those services process information under their own terms and privacy policies. Please avoid sending sensitive information that is not needed for your booking.

Sharing and selling

We do not sell your personal information. We may share the minimum information needed with team members or service providers who help arrange or deliver your requested service, or when required by law.

Retention and security

We keep booking and communication information only for as long as reasonably needed for service delivery, records, disputes, or legal obligations. We take reasonable steps to protect it, but no communication or storage method is completely secure.

Your choices

You may ask us to correct or delete information you previously shared, subject to any information we need to keep for legal or legitimate business reasons.

Contact us

For privacy questions or requests, call or WhatsApp ProCleanPK at 0322 5590168.

Policy updates

We may update this policy when our website or practices change. The effective date at the top shows the latest version.